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PRIVACY NOTICE
Last updated September 28, 2022
This privacy notice for Reyes Home & Remodeling, LLC (Company, " We," US," or "our), describes how and why we might collect, store, use, and/or share ("process") your information
when you use our services ("Services"), such as when you:
Visit our website at http://www.reyeshr.com,or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us at contact@reyeshr.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by
using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Reyes Home &
Remodeling,LLC and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for securty and fraud prevention, and lo
comply with law. We may also process your information for other purposes with your consent We process your information only when we have a valid legal reason to do so. Click here to
leam more.
In what situations and with which types of parties do we share personal information? We may share informalion in specinc situations and with specinc categorles of third parties.
Click here to learn more
How do we keep your information safe? We have organtzational and technical processes and procedures in place to protect your personal information. However, no electronic
transmission over the infernet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our securty and improperly collect, access, steal, or modify your information. Click here to leam more.
What are your rights? Depending on where you are located geographicaly, the applicable privacy law may mean you have certain rights regarding your personal information.
Click here to leam more.
http://www.reyeshr.com
How do you exercise your rights? The easiest way to exercise your rights is by filing out our data subject request form avallable here, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection laws.
Want to learn more about what Reyes Home & Remodeling, LLC does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntary provide to us when you express an interest in obtaining information about us or our products and services, when you participate in
activities on the Services, or otherwise when you contact us.
Personal information Provided by You. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the
products and features you use. The personal information we collect may include the following:
names
- phone numbers
- email addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but
may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name country
location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our
Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with your usage, pages and tiles viewed, searches and other actions you take such as
which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings)
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services Depending on the device used, this
device data may include information such as your IP address (or proxy serven), device and application identification numbers, location, browser type. hardware model, Intemet
service provider and/or mobile carrier, operating system, and system configuration information.
Location Dalia. We collect location dala such as informalion about your dévices location, which can be elher precise or imprecise How much information we eollect depends on
the type and sellings of the device you use to access the Services, For example, we may use GPS and other technologies to collect geolocation data that fells us your current
location (based on your IP address). You can opt out of allowing us to collect this information elher by rerusing access to the informalion or by disabling your Location setting on
your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short. We process your information to provide, improve, and administer our Services, commun/cale with you tor seounty and traud prevention, and to compy With law. We may aiso
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
" To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the
requested service
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes. if this is in accordance with
your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below
To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and
more.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention
To identity usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we belleve it is necessary and we have a valid legal reason (le, legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter into or futillour contractual obligations, to protect your rights, or to full our leglimate business interests
If you are located in the EU or UK, this section applies to you.
The General Dala Protection Regulation (6DPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may relv
on the following legal bases to process your personal information:
consent. We may process your informalion it you have given us permission (le., consent) to use your personal information for a specic purpose. You can withdraw your consent
at any time. Click here to learn more.
Performance of a Contract. We may process your personal intormation when we Deleve It is necessary to full our contractual obligations to you, including proving our services
or at your request prior to entering into a contract with you.
Legitimate interests. We may process your infrnalion when we blieve it is feasonablynecessaryto achleve our legitimate business Interests and those Interests do not
outweign your interests and fundamental rights and freedoms, For example, we may process your personal information for some or the purposes described in order to
http://www.reyeshr.com
Send users information about special offers and discounts on our products and services
• Develop and display personalized and relevant advertising content for our users
Analyze how our services are used so we can improve them to engage and retain users
Support our marketing activities
• Diagnose problems and/or prevent fraudulent activities
• Understand how our users use our products and services so we can improve user experience
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body
or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving
potential threats to the safety of any person.
it you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (Le., express consent) to use your personal information for a specific purpose, or in situations where your
permission can be inferred (1e., implied consent). You can withdraw your consent at any time. Click here to learn more.
in some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
if we have reasonable grounds to belleve an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the avalability or the accuracy of the information and the collection is reasonable for purposes
related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business,
produced
or profession and the collection is consistent with the purposes for which the information was
if the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specifed by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
in Short: We may share information in specific situations described in this section and or with the following categories of third parties
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who
perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard
your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal
information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we
may share personal information with are as follows:
Sales & Marketing Tools
• Dala Analylics Services
Data Storage Service Providers
* Finance & Accounting Tools
We also may need to share your personal information in the following situations:
Business Transfers. We may share of transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or
a portion of our business to another company
When we use Google Maps Platform APis. We may share your information with certain Google Maps Platform APIs (€.9.. Google Maps API. Places API). To find out more about
Google's Privacy Policy, please refer to this link
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
in Short: We may use cookies and other tracking technologies to collect and store your information.
you can refuse certain cookies is set out in our Cooke Notice
We may use cookies and sinkar tracking technologes (like het beacons and pores) to access or store information. Specific ihformalion about how we use such technologies and now
6. HOW LONG DO WE KEEP YOUR INFORMATION?
Short: We keep your information for as long as necessary to fufll the purposes outined in this privacy notice unless otherwise required by law
We will only keep your personal information for as long as it is necessary for us to set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion Is
possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your
Information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk You should only access
the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate
the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please
contact us at contact@reyeshr.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: in some regions, such as the European Economic Area (EA), Unted kingdom (UK), and Canada, you have rights that allow you greater aocess to and contro) over your
personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA. UK, and Canada), you have certain nghis under applicable data prolecion laws. These may include the right 1) to request access and obtain a copy of
your personal information. (1) to request rectification or erasure; lil) to restrict the processing of your personal Information:, and (1) If applicable, to dala portablty.in certain
"Ircumstances. you may also have the right to object to the processing of your personal formation. You can make such a request by contacting us by using the contact detalls provided
in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below
We will consider and act upon any request in accordance with applicable data protection laws.
If vou are located in the EA or UK and you belleye we are unlawnuly/ processing your perschal intormation, you also have the nght lo.complain to your local data protection supervisory
authority. You can And their contact details here; https:/lec.europa.eu/justice/data-protection/bodies/authorities/index en.htm
If you are located in Switzerland, the contact detaits for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing. your consent; If we are relying on your consent to process your personal information, which may be express and/or impiled consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact detalls provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in rellance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by replying "STOP" or
"UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the detalls provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below You
will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on oul
Services visit http://www.aboutads.info/choices/
If you have questions or comments about your privacy rights, you may email us at contact@reyeshr.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and moblle applications Include a Do-Not-Track ('DNT) feature or setting you can activate to signal your privacy preference not
to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been
Tinalized As such. we do not currently respond to DNT browser signals or any other mechanlsm that automatically communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
Calliomia ChI Code Section 1798, 83, also known as the shine The Light law. permits our users who are Calfomia residents to request and obtain from us, once a year and free of
charge, information about calegories of personal information ('any) we disclosed lo third partes for direct marketing purposes and the names and addresses of all third parties with
Which we shared personal informalion in the immediately preceding calendar year if you are a Callornia resident and would like to make such a request, please submit your request In
writing to us using the contact information provided below.
If you are under 18 years of age, reside in Calfornia, and have a reglsfered account with services, vou have the right to request removal of unwanted data that you publicly post on the
Sérvices. To request removal of such data, please contact us using the conlat in ornatgn prowded below and incite the emall address associated with your account and a statemen,
¡ral you reside in Calliornia. We wil make sure the data is not publicly displayed on the Services, but please be aware that the dala may not be completely or comprehens wey remove
from all our systems (e.g., backups, etc.)
The California Code of Regulations defines a resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal informatior
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
(Category
A. Identifiers
Examples
Contact details, such as real name, alias, postal address, telephone or mobile contact number.
unique personal identifier, online identifier, Internet Protocol address, email address, and
account name
B. Personal information categories listed in the California
(Customer Records statute
Name, contact information, education, employment, employment history, and financial
information
Protected classification characteristics under California or
Gender and date of birth
federal law
D. Commercial information
Transaction information, purchase history, financial details, and payment information
Collected
YES
YES
E. Biometric information
Internet or other similar network activity
Fingerprints and voiceprints
Browsing history, search history, online behavior, interest data, and interactions with our and
other websites, applications, systems, and advertisements
Device location
Images and audio, video or call recordings created in connection with our business activities
NO
YES
YES
G. Geolocation data
H. Audio, electronic, visual, thermal, olfactory, or similar
information
Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title,
work history, and professional qualifications if you apply for a job with us
NO
NO
Education Information
K. Inferences drawn from other personal information
Student records and directory information
inferences drawn from any of the collected personal information listed above to create a profile
or summary about, for example, an individual's preferences and characteristics
NO
NO
We may also collect other personal information outside of these categories through inslances where you interact with us in person, online, or by phone or mai in the context of
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mall in the context of.
• Receiving help through our customer support channels,
• Participation in customer surveys or contests, and
• Facilitation in the delivery of our Services and to respond to your inquires.
How do we use and share your personal information?
Reyes Home & Remodeling, LLC collects and shares your personal information through:
Targeting cookies/Marketing cookies
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at contact@reyeshr.com, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proot that they have been validly authorized to act on
your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that
processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This Is not considered
to be "selling" of your personal information.
Reyes Home & Remodeling. LLC has not sold any personal information to third partes for a business or commercial purpose in the preceding twelve (12) months. Reyes Home &
Remodeling LLC has disclosed the following categories of personal information to third parts for a business or commercial purpose in the preceding twelve (12) months
The calegories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?*
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal iniornalion, we Will respect your request and delete your personal information, subject to
Certain exceptions proved by law, such as (but not limited to) the exercise by another consumer of his or her fight to free speech, our compliance requirements resuling from a legal obligalion, or any processing that may be required to protect against lillegal acuvities
Rigntlo be informed - Request to know
Depending on the circumstances. you have a nant to know.
colle. us your psodI
the categories of nersonal information that we collect
the purposes for which the collected personal information is used
whether we sell vour personal information to third parties.
the calegones of personal informalon that we sold or disclosed for a business purpose.
the categones of third parties to whom the personal information was sold or disclosed for a business purpose: and
the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law. we are not obligated to provide or delete consumer information that is de-identifed in response to a consumer request on to re-identifv individual data to
verify a consumer request
Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not discriminate against you if you exercise your pnivacy nghts
Verification groces
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts
require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may
ask vou to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication
method (e.g., phone or emai) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to venty your Identity or authorty to make the request To the extent possible, we Will avold requesting additional
information from you for the purposes of verticalion. However, It we cannot very your identity from the information already maintained by us, we may request that you provide additional
information for the purposes of verifying your identity and for securty or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifvine
YOu
Other privacy rights
You may object to the processing of your personal information
You may request correction of your personal data if it is
incorrect or no longer relevant, or ask to resinct the processing of the inform • You can designate an authonzed agent to make a request under the CCRA on your behalf. We may deny a request hom an authorized agent that does not submit proof that they
have been validly authorized to act on your behalf in accordance with the CCPA.
You may request lo opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we Will act upon the request as soon as feasibly
possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by emall at contact@reyeshr.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we
handle your data, we would like to hear from you.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (PO). Uriel Castro, by mall at contact@reyeshr.com, by phone at 3464485433. or by
post to
Reyes Home & Remodeling, LLC
Uriel Castro
12111 Burdine St. #254
Houston, TX 77035
United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete It. To request to
review, update, or delete your personal information, please submit a request form by clicking here.
This privacy policy was created using Termly's Privacy Policy Generator.